Frequently Asked Questions

Compatibility

Is Quinly3D compatible with Octoprint?

Quinly3D is not an Octoprint Plugin, we built it from scratch to create a scalable software solution specifically designed for 3D printer automation and print farms with many printers.

Is Quinly3D compatible with my printer?

If your printer is running Marlin 2 firmware and has a USB port, then yes, Quinly3D will work with your printer.

Does Quinly3D work with Duet3D or RepRapFirmware?

No. Due to lack of demand, supporting RRF is not a high priority for us right now.

I replaced my motherboard, will Quinly3D still work?

If you're running Marlin firmware and you have a USB port, then yes, Quinly3D will work with your motherboard.

Why didn't you build an Octoprint plugin instead?

Octoprint is not designed for print farms or automation. Quinly3D was designed from the ground-up to be scalable and efficient no matter how many printers you have. Octoprint plugins may or may not work together, but all features in Quinly3D are fully integrated and require zero setup or configuration.

Does Quinly3D work with Klipper?

It is not officially supported. Some customers have figured out how to make Quinly3D work with Klipper, but it is not trivial to set up. You may join our Discord server to learn more from our users who have had success.

Can I use Quinly3D on my Pi 3?

Yes, but due the the lower RAM, connecting a webcam to the Pi 3 is not recommended.

I have a BL-touch/CR-touch/inductive probe/etc. Will it work with Quinly3D?

Yes, as long as you have firmware that supports your specific probe setup, then it will work.

Automation

Does tilting your printer affect print quality?

No, the tilt does not affect the print quality.

Does Quinly3D work with belt printers?

Yes! You will need to add custom print clearing gcode to roll the belt forward after the print is finished, but that's it!

I automated my printer with a custom DIY solution. Will it work with Quinly3D?

If your custom automation solution can be triggered by using gcode, then yes, it'll work with Quinly3D. You'll just have to enter your custom automation gcode that happens at the end of the print.

Why do you ram the nozzle into the prints to knock them off? Won't it damage the printer?

When the VAAPR bed cools down, parts completely detach, making them extremely easy to fall off. See the adhesion demo here.

How do you prevent ooze from building up between prints?

By default, we probe the bed at 170 degrees which prevents ooze during probing. At the end of the print we automatically add a 3.5mm retraction which will work on bowden & direct drive printers.

VAAPR™ Bed

Do I need a VAAPR bed to do automated printing?

No. Although VAAPR is the most reliable print surface for automation, other print surfaces can release parts well enough for automation, depending on the part size and material.

Can I trim my VAAPR to a particular size?

If you have the right tools and skills, you can cut VAAPR beds down to any shape or size you need. If you choose to cut the VAAPR beds, use a dust mask to avoid breathing in any dust that is created.

Can I get VAAPR bed by itself?

If you are on an annual subscription to AutoPrint3D or AutoFarm3D, VAAPR beds can be purchased separately on our online store.

What materials release from the VAAPR beds?

See the full list here.

I want to cool my bed down faster. Can I add a fan?

We created a video showing how you can add a fan to your print bed! Check it out here.

Does the automated part removal still work with very thin parts?

Yes, automated part removal works for parts as thin as 1mm.

Do you lose any print area when using automatic part removal?

You only lose a very small amount of print area. It's about a 40x40 mm square in the top left or top right corner of your print bed. Unless you are printing extremely close to the maximum size of your printer, you won't notice this small loss of build volume.

How does the VAAPR bed get attached?

The VAAPR bed is attached to the heated bed using double-sided adhesive, which makes it quite permanent. You may alternatively adhere the VAAPR bed to a flexible spring steel sheet if you have a magnetic bed system.

Can I get replacement beds if my VAAPR bed gets damaged?

Yes. See our bed replacement policy here.

My printer takes a long time to cool down. What can I do?

Many materials will release at temperatures higher than the default 29 degrees. You'll have to experiment with the materials you have, but PLA can release as high as 36 degrees, and high temperature materials like ABS and ASA release at 50-60 degrees.

How can I know that my parts will release from the VAAPR bed?

VAAPR bed will release parts of all shapes and sized, but we understand it can be nice to see it just for peace of mind. Upon request, we will provide a video of your part being automatically removed. Send an email with your STL file and any custom print settings to info@3dque.com to request a VAAPR part release demo.

Does the automated part removal still work with very large parts?

Yes, automated part removal works even for parts that cover the entire build plate. We have successfully auto-removed a square that covered almost the full print bed on the CR10 (270x270 mm).

Software

Can I get a live demo of the software?

Send us an email at info@3dque.com and we'll schedule a video call to show you the software live.

Can I connect more than one printer to a Pi?

Yes! AutoPrint3D supports up to 2 printers per Pi/Hub and AutoFarm3D supports up to 4. You'll need to add additional printers to your subscription in order to do this however.

Can I remotely access Quinly3D from anywhere in the world?

Yes. You will need to set up remote access on a desktop computer that is on the same wifi network as Quinly3D.

How can I become part of the Beta Testing Program?

The Beta Testing Program is for current users who want to try out our newest features before we release it to the general public. If you want to become part of the Beta Testing Program, you may reach out to our staff on our Discord community.

Can I get a trial of the software?

Yes. We offer a 7-day free trial of AutoPrint3D here.

What happened to Quinly?

Quinly is still what drives all of our products, however we now offer subscription-based software with optional hardware add-ons rather than Quinly kits which bundled hardware with software. This page will be updated to reflect FAQ about our new products in the coming weeks.